AG EXOTICS IS NOW PROVIDING SHIPPING!
The buyer must have read the store policy before sending any payment or deposit. Terms are considered read and agreed to when payment or deposit has been received.
Terms of Service
By purchasing an animal from AG Exotics, you are agreeing to all of the terms listed below:
-You must be 18 years old, or older, to purchase an animal from AG Exotics.
-There are no holds on any animal without a 50% deposit.
-Deposits are non-refundable.
-The remaining payment for any animal is due 2-3 weeks after initial deposit has been made, unless otherwise agreed on previously by AG Exotics. If not paid within the agreed-upon timeframe, the animal is considered forfeit and is available to be re-listed.
-Payments are acceptable if cleared by AG Exotics first, and are non-refundable.
-Absolutely no refunds once an animal has been shipped.
-Live arrival is guaranteed - refund or replacement (if available) may be obtained if the animal(s) is DOA (Dead On Arrival.)
-Photos will be required for proof. (AG Exotics must be notified within 1 hour of scheduled pickup, otherwise, the refund or replacement will be suspended and no longer available to you.)
-Live arrival guarantee of the animal is no longer valid if the customer decides to proceed with shipping outside of safe temperature parameters. (Safe Temperature Parameters: below 90°F and above 40°F)
-Refunds are the price of the animal without shipping cost reimbursed.
-No refunds or discounts due to "tail-drop" in shipping.
-The sex of any animal purchased is not guaranteed unless specifically stated by AG Exotics. There is no guarantee for temperature-sexed offspring or those labeled uncertain or unknown.
-AG Exotics is not responsible for carrier delays.
-AG Exotics is not responsible for the tracking or health of the animal once shipped.
-AG Exotics reserves the right to change the Terms of Service at any time.